Indiana University Northwest
notice

Office of the Bursar

Methods of Payment

IU Bursar Pay Guide  

IU Bursar Pay Guide

Electronic statements are issued and payments are collected by the Office of the Bursar through the IU electronic billing system and HigherOne's payment system, known together as 'IU Bursar Pay'. A student may choose to set up a "3rd Party User", often a parent or guardian, who may then view and/or pay the student's bill. However, students are ultimately responsible for the timely payment of their bursar bill.
Before a parent or guardian may begin accessing bursar information, the student must create a "3rd Party User". Please see the step-by-step instructions "Setting Up a 3rd Party User".
If a 3rd Party user loses the password or needs to have the password reset, the student can reset their password through OneStart. Please see the step-by-step instructions "Resetting a 3rd Party User's Password".
IU Bursar Pay allows the student and the 3rd Party User to:

View A Statement

Statements may be viewed by the student and any 3rd Party Users set up by the student through OneStart.

View Current Statement -- Student

  1. Login to OneStart at https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in the menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. On the Billing page, click on the Statements tab.
  6. Click on PDF to view itemized bill with total due, deferment amount, due date, message applicable to the billing cycle, and payment coupon to use if mailing a check.
Note: You may view activity that has occurred since the most recent statement was processed by clicking on the New Activity tab. For example, if you are expecting a credit but it did not show on your bill, check New Activity to see if the credit has been applied to your bursar account. The balance on the New Activity page is for new activity only; not your overall bursar account balance.

View Current Statement -- 3rd Party User

  1. Access OneStart at https://onestart.iu.edu.
  2. Choose 3rd Party Access tab in menu at left.
  3. Click the Click here to view student information link.
  4. Enter your student's University ID number and your user name and password and click Submit,
  5. Click Bursar Balances and Bills.
  6. On the Billings page, click on the Statement tab.
  7. Click on PDF to view itemized bill with total due, deferment amount, due date, messages applicable to the billing cycle, and a payment coupon to use if mailing a check.

Note: You may view activity that has occurred since the most recent statement was processed by clicking on the New Activity tab. For example, if your student is expecting a credit but it did not show on the bill, check New Activity to see if the credit has been applied to the bursar account. The balance on the New Activity page is for new activity only; not the overall bursar account balance.

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View Prior Statements

As a student

  1. Login to OneStart at https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. Click on the History tab.
  6. Click on the Statements tab.  Statements will be listed from newest to oldest.
  7. Click on the arrow next to the statement date to expand data.
  8. Click on PDF to view in itemized bill format.

As a 3rd Party User

  1. Access OneStart at https://onestart.iu.edu.
  2. Choose 3rd Party Access tab in menu at left.
  3. Click the Click here to view student information link.
  4. Enter your student's University ID number and your user name and password and click Submit.
  5. Click Bursar Balance and Bills.
  6. Click on the History tab.
  7. Click on the Statements tab. Statements will be listed from newest to oldest.
  8. Click on the arrow next to the statement date to expand the data.
  9. Click on the PDF to view in itemized bill format.

Make an Electronic Payment

As a student

  1. Log in to OneStart, https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. The Summary tab shows payment options.  (NOTE:  If you need to view current bill, click on the Statement tab.)
  6. To pay the Statement Balance or Real-time Balance, click on the appropriate Pay button.
  7. To pay an amount other than Statement Balance or Real-time Balance, click on More Payment Options.  (NOTE:  More Payment Options is also where you will find the Deferment Amount, if you are eligible for the deferment plan.)
  8. Once you have determined the payment you want to pay and clicked on the appropriate Pay button, you will be routed to Higher One’s electronic payment system.  (NOTE:  Or, you can click Pay by Mail under More Payment Options to return to the Most Recent Statement page where you can print a PDF of the bill to mail with a check.)
  9. To make a one-time eCheck payment, enter your bank account information on the Enter Check Information page and click Continue Checkout.
  10. To use a stored payment profile, click My Account and then under Saved Accounts, choose the profile you want to use.
  11. Review all payment information for accuracy and then click Submit Payment.  
    • If you decide not to make the payment, click Cancel.
    • If you need to change the payment amount, click Cancel and then Return to IU at the top of the page to choose another payment amount.
    • If you need to edit the eCheck information, click Edit and make the appropriate changes.
  12. Once the payment is submitted, a receipt screen will appear with a receipt number. This payment will be stored in your online payment history under My Account.  If needed, you can print the receipt or e-mail it to someone else by clicking on the appropriate link at the bottom of the receipt.

3rd Party User

  1. Access OneStart, https://onestart.iu.edu.
  2. Choose 3rd Party Access tab from menu at left.
  3. Click on Click here to view student information.
  4. Enter your student’s University ID number and your user name and password and click Submit.
  5. Click Bursar Balances and Bills.
  6. The Summary tab shows payment options.  (NOTE:  If you need to view current bill, click on the Statement tab.)
  7. To pay the Statement Balance or Real-time Balance, click on the appropriate Pay button.
  8. To pay an amount other than Statement Balance or Real-time Balance, click on More Payment Options.  (NOTE:  More Payment Options is also where you will find the Deferment Amount, if your student is eligible for the deferment plan.)
  9. Once you have determined the amount you want to pay and clicked on the appropriate Pay button, you will be routed to Higher One’s electronic payment system.  (NOTE:  Or, you can click Pay by Mail under More Payment Options to return to the Most Recent Statement page where you can print a PDF of the bill to mail with a check.)
  10. To make a one-time eCheck payment, enter your bank account information on the Enter Check Information page and click Continue Checkout.
  11. To use a stored payment profile, click My Account and then under Saved Accounts, choose the profile you want to use.
  12. Review all payment information for accuracy and then click Submit Payment.
    • If you decide not to make the payment, click on Cancel.
    • If you need to change the payment amount, click Cancel and then Return to IU at the top of the page to choose another payment amount.
    • If you need to edit the eCheck information, click Edit and make the appropriate changes.
  13. Once the payment is submitted, a receipt screen will appear with a receipt number.  This payment will be stored in your online payment history under My Account.  If needed, you can print the receipt or e-mail it to someone else by clicking on the appropriate link at the bottom of the receipt. 
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Print a Receipts (eCheck payments only)

As a student

  1. Log in to OneStart, https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. Click on any Pay button to be routed to Higher One’s electronic payment system.  (You will not be required to make a payment.)
  6. Click My Account at the top of the page.
  7. Under Your Recent Payments, click View next to the payment for which you want to view/print a receipt.
  8. At the bottom of the receipt, you can choose Email Receipt or View Printable Receipt.
  9. If you choose Email Receipt, you will be asked to which e-mail address the receipt should be sent.  Your e-mail address will be the default but you can change it.
  10. If you choose View Printable Receipt, you can then click Print Receipt at the top of the receipt to print it.

3rd Party User

  1. Access OneStart, https://onestart.iu.edu.
  2. Choose 3rd Party Access tab from menu at left. 
  3. Click the Click here to view student information link. 
  4. Enter your student’s University ID number and your user name and password and click Submit.
  5. Click Bursar Balances and Bills.
  6. Click on any Pay button to be routed to Higher One’s electronic payment system.  (You will not be required to make a payment.)
  7. Click My Account at the top of the page.
  8. Under Your Recent Payments, click View next to the payment for which you want to view/print a receipt.
  9. At the bottom of the receipt, you can choose Email Receipt or View Printable Receipt.
  10. If you choose Email Receipt, you will be asked to which e-mail address the receipt should be sent.  Your e-mail address will be the default but you can change it.
  11. If you choose View Printable Receipt, you can then click Print Receipt at the top of the receipt to print it.
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Set Up a Payment Profile

As a student

  1. Log in to OneStart, https://onestart.iu.edu.
  2. Choose the Services tab at the top of the main menu.
  3. Click Student Self-Service in menu at left.
  4. Click View/Pay Bursar Bill under Student Information Snapshot.
  5. Click on any Pay button to be routed to Higher One’s electronic payment system, where you can set up a payment profile.  (You will not be required to make a payment.)
  6. Click My Account at the top of the page.  
  7. Under Saved Accounts, click Add New.
  8. On the next page, click Continue.
  9. At the top of the next page, name your payment profile.  NOTE:  A name is required but it’s only for your information.
  10. Enter and confirm your bank account number, choose account type (checking or savings), enter your bank’s routing number, and the account holder’s name.  NOTE:  Click on What are my Routing Transit and Account Numbers? if you have questions about where to obtain this information.
  11. Once you have verified that your bank information is correct, click Continue

This payment profile will now show up under My Account / Saved Accounts.  The next time you make a payment, you can choose the stored profile instead of entering your bank account information again.

Be sure to edit the profile if any of the information changes.  To edit a payment profile, click Edit next to the profile you want to update, make the applicable changes, and click OK.

To delete a payment profile, click Delete next to the profile you want to delete.  If you are sure you want to delete the profile, click OK.

As a 3rd Party User

  1. Access OneStart, https://onestart.iu.edu.
  2. Choose 3rd Party Access tab from menu at left. 
  3. Click the Click here to view student information link. 
  4. Enter your student’s University ID number and your user name and password and click Submit.
  5. Click Bursar Balances and Bills.
  6. Click on any Pay button to be routed to Higher One’s electronic payment system, where you can set up a payment profile.   (You will not be required to make a payment.)
  7. Click My Account at the top of the page.
  8. Under Saved Accounts, click Add New.
  9. On the next page, click Continue.
  10. At the top of the next page, name your payment profile.  NOTE:  A name is required but it’s only for your information.
  11. Enter and confirm your bank account number, choose account type (checking or savings), enter your bank’s routing number, and the account holder’s name.  NOTE:  Click on What are my Routing Transit and Account Numbers? if you have questions about where to obtain this information.
  12. Once you have verified that your bank information is correct, click Continue.

This payment profile will now show up under My Account / Saved Accounts.  The next time you make a payment, you can choose the stored profile instead of entering your bank account information again.

Be sure to edit the profile if any of the information changes.  To edit a payment profile, click Edit next to the profile you want to edit, make the applicable changes, and click OK.

To delete a payment profile, click Delete next to the profile you want to delete.  If you are sure you want to delete the profile, click OK.

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Setting Up a 3rd Party User (Student Only)

  1. Login to OneStart at https://onestart.iu.edu.
  2. Click the "Login" button.
  3. Enter your username and passphrase.
  4. Click the "Login" button.
  5. Choose the Services tab at the top of your main menu, if your page does not default to this tab.
  6. Click "Assign 3rd Party User Access" under Services and Information in the Financial section.
  7. Read the FERPA disclosure agreement (only presented the first time you access the page).
  8. Click "I accept".
  9. Provide a username, password, first and last names for your user. Note: the password must be at least 8 characters, contain 1 digit and is case sensitive.
  10. Click the "Bursar Balances and Bills" box.
  11. Enter the 3rd Party User’s email address; confirm the address by entering again.
  12. Click "Save User".

This new payer will now show up on the "3rd Party Users" screen. You must provide the password to the user so s/he can use the unique login to access your account. An e-mail message will be sent to the 3rd Party User containing the username you created.

To edit or delete an 3rd Party User, return to 'Assign 3rd Party User Access' link in OneStart and click the Edit box next to the payer for whom you wish to make the change.

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Reset a 3rd Party User Password

As a student

If your 3rd Party user forgets his/her password, you can request a new one by returning to OneStart's 'Assign 3rd Party User Access' link and editing the user's access.

  1. Login to OneStart at https://onestart.iu.edu.
  2. Choose the Services tab at the top of your main menu.
  3. Click Student Self-Service in menu at left.
  4. Under IU Accounts, click on "Assign 3rd Party Access".
  5. Click "Edit" next to the User ID of the account that you want to update. (NOTE: To change a 3rd Party User's permissions, check or uncheck the boxes next to the permission for which you want to grant or remove access.)
  6. When you are finished editing the account, click "Save User".

      You will need to provide the new password to your 3rd Party User

As a 3rd Party User

  1. Login to OneStart at https://onestart.iu.edu.
  2. Click on "3rd Party Access" tab in the menu at left.
  3. Read the terms of your access.
  4. Click "Click here to view student information".
  5. Enter your student's University ID number and your 3rd Party User username and password.
  6. Click "Submit".
  7. Click "Change 3rd Party Password/E-mail".
  8. When you have made the necessary changes, click "Submit".

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Update Your Password/E-mail Address (3rd Party Users Only)

You may update your 3rd Party User password or e-mail address by following the instructions below.

  1. Log into OneStart, https://onestart.iu.edu.
  2. Click on "3rd Party Access" tab in menu at left.
  3. Read the terms of your access.
  4. Click "Click here to view student information".
  5. Enter your student's University ID number and your 3rd Party User username and password.
  6. Click "Submit".
  7. Click "Change 3rd Party Password/E-mail".
  8. When you have made the necessary changes, click "Submit".

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Other ways to pay  

female student in red hoodiePaying by Credit Card

We accept Visa, MasterCard, Discover, American Express and JCB. You may pay in person at the Office of the Bursar (Hawthorn Hall, Room 102) as long as the authorized signature is on the back of credit card or pay online.  Individuals cannot use a card issued to another person.

High school students and non-enrolled students should make payments through IUPay Plus.

Paying by Check or Money Order

Send checks and money orders along with the bottom portion of your account statement to:

Payment Processing Center
IU Northwest Lockbox
PO Box 7238
Indianapolis, IN 46206-7238

Make them payable to Indiana University, and write your 10-digit Student ID number on your check or money order.

Please be advised that starter checks and counter checks are not accepted as a form of payment.

Financial Aid Payments  

Your financial aid (excluding work-study earnings) will be disbursed through the Office of the Bursar in accordance with federal regulations. Aid can be disbursed to students by the Office of the Bursar no sooner than 10 calendar days prior to the first day of class. All current costs such as tuition and fees will be paid first. You will be refunded any financial aid money that remains after your bill is paid. If you do not receive your expected aid, you are still responsible for the outstanding fees due.

If you are eligible for financial aid but do not plan to complete the semester, you must withdraw from your semester classes. Otherwise, your fees will be paid by your financial aid, your enrollment will be validated, and you will receive failing grades in all registered classes. Financial aid recipients who reduce their enrollment may be required to repay their financial aid. Contact a financial aid counselor before adjusting your class schedule.

Payment Plans  

Payment plan (personal deferment) guidelines include:

  • Current balance of at least $450
  • Initial payment received by the payment due dates (see the "Cost and Deadlines" tab)
  • Minimum payment paid by each due date listed on your bills

Payment plans are available only to students who maintain a favorable credit history. If eligible, the minimum amount calculation will appear on the account statement.

Students who do not qualify for a payment plan (personal deferment) are those who:

  • have a balance of less than $450.00
  • have not honored the terms of a previous contract
  • have an unfavorable university financial record, including but not limited to a history of bad checks or returned items on campus, a poor loan status with any department, or any prior obligation remaining unpaid

Payments can be made by credit card (Visa, MasterCard, and Novus/Discover), check, or money order, our preferred forms of payment.  You may pay by using the Indiana University's online payment services or in person at the Office of the Bursar (Hawthorn Hall 102).

The payments will be due as billed for each plan. You may either pay an additional installment or pay your balance in full at each installment due date, with the final payment being due in full.  (The value of installments will be calculated and appear on the billing for eligible students.) A payment received that is less than or greater than the required minimum payment will be treated as a personal deferment payment and the personal deferment plan will be invoked. The service charge will be applied to your account. The only way to reduce your total obligation is to officially withdraw from classes during the appropriate refund period.

If you make a schedule adjustments prior to the due date, the minimum amount must be recalculated by a Bursar Account Representative if you wish to participate in this plan. Any refunds resulting from dropped classes during the refund period will be credited to your outstanding personal deferment balance. Class withdrawal processed after the refund period will not result in a refund or reduction of your personal deferment balance. This means that the balance of your personal deferment will still be due and payment expected by the due date.

Failure to make payment in full by the final due date will result in the denial of university services and may result in the assessment of late payment fees.

All fees and dates are subject to change without notice.

High School Students and Non Enrolled Students  

High school students and non-enrolled students should make payments through IUPay Plus.

Current students should sign onto www.onestart.iu.edu to make payments.

Individuals who use this alternate payment site will not receive immediate credit to their bursar accounts. Bursar accounts will be credited the next available business day.   Payments made after 5pm will be considered the next business day and will take up to 2 business days to apply to your account. If you wish to have your account immediately credited and cleared, you will need to pay through OneStart or in person during normal business hours.

Only individuals who have their student identification number and wish to make a payment to their Indiana University Northwest Office of the Bursar student account should use this site.  All unidentified payments will be returned. If your payment is returned because it is unidentified, your account could be subject to a monthly late payment fee which is non refundable.

You can avoid money problems by paying your bills on time and managing your money. The Office of the Bursar can help you do both, but in the event that a problem should arise, remember:

Nonnegotiable credit cards will result in a service charge of $27.50 or 5 percent of the charge (whichever is greater) being assessed to your bursar account. Nonnegotiable charges will jeopardize your credit card privileges and credit standing with the university.

  • If payment is not received by the due date, a late payment fee will be assessed. Should any portion of your account remain unpaid, a late fee will continue to be assessed.
  • Prior term charges must be paid with guaranteed funds; credit card (Visa, MasterCard, Discover, AMEX and JCB), money order, or cashiers check.
  • IU refers past due accounts for collection and will authorize third party and/or legal action to affect resolution of an account. Students will be liable for all reasonable collection costs (including attorney fees and other charges) necessary for the collection of a past due account.
  • Past due accounts will be encumbered and university services (i.e., transcripts, enrollment verification, and registration) will be denied until the account is paid in full.

For more information or for specific tips on how to manage your money or pay your bills, contact the office of the bursar at (219) 980-6622 or stop in our office.

Miscellaneous Info  

Payment Deadlines

The payment deadline for your semester tuition is included on the bill. When registering, it is your responsibility to print your bill. Either full payment, a deferment, or the minimum payment plan (personal deferment) must reach the Office of the Bursar by the payment due date. Remember that your semester registration is not considered official until all fees are paid.

You will be financially responsible for the classes in which you registered unless you withdraw during the 100% refund period.

Sponsored Students

If all or part of your tuition and fees will be paid by a third-party sponsor, the Bursar must receive notification from the company or agency paying the bill on or before the payment deadline. Charges not covered by the sponsor must also be paid by the due date. The notification letter or voucher must include:

  • Name of the sponsoring agent
  • Name and student identification number of the student being sponsored
  • Dollar amount and types of fees that will be paid by the sponsoring agent
  • Address where the invoice should be sent
  • Contract dates or duration

Fee payments not paid by the sponsoring agent within 30 days of the billing date become the student's responsibility.

IU Tuition Benefit

Full-time appointed IU employees, their spouses, and their dependent children are entitled to a tuition benefit provided the employee is working full time within the first week of the semester. More information is available at the Human Resources web page.

Withdrawal

Contact the Office of the Registrar if you need withdrawal instructions. Failure to pay your fees or issuing a stop payment through your bank does not constitute an official withdrawal. To receive a full refund, you must officially withdraw before or during the 100% refund period.

If you do not officially withdraw during the 100% refund period, you will be responsible for all fees.

If you are eligible for financial aid but do not plan to complete the semester, you must withdraw from your semester classes. Otherwise, your fees will be paid by your financial aid, your enrollment will be validated, and you will receive failing grades in all registered classes. Financial aid recipients who reduce their enrollment may be required to repay their financial aid. Contact a financial aid counselor before adjusting your class schedule.